If your order did not arrive when you expected, you can use order tracking to help you find out where it is. Your tracking number will be shown in your shipping order email that you should have received. Please follow the tracking link to the courier’s website to see the status of your order. If you are an Erotic Naughtiness account holder and you were logged in when you placed your order, the tracking code will also display in the Order history section of your account. Log in to your account If your order has not arrived in 5 days after you had expected it to, please contact us and we will be more than happy to help, by contacting the courier on your behalf.
We do not accept returns on personal products. If the product arrives damage or does not work then please contact us and we will take care or replacing the item or applying a refund, which ever you choose.
FAQs about privacy and security
Erotic Naughtiness will ABSOLUTELY NOT, under ANY CIRCUMSTANCES, sell your data to a third party. We only use your data for marketing purposes of our own, for example sending you email offers when you sign up for emails or asking you to leave a review of our products or service via a third-party provider.
You can read our full terms and conditions here to find out more.
HELP!! My toy has stopped working!!!
FAQs about shipping
We offer many different shipping options which vary in cost depending on how quickly you want your order to arrive. Free shipping is available on orders over $59.99. There will be a complete detailed list of shipping options in the shopping cart when you check out.
Please see our shipping policy for more detail.
We can ship all over the world. To find out if we ship to your country, create an account, or go to the shopping cart to see if your country is available in our country shipping list.
We ship all orders in boring brown boxes or plain envelopes so that the only person getting excited about your delivery is you. To see more detail on our shipping policy, click here.